Create Authorized Signatories

The Business Users tab in the company details page contains two sub-tabs namely Authorized Signatories and Other Business Users. The Authorized Signatories tab displays the list of users who are authorized to approve any requests received related to the company and can create other business users. It displays the following information - Name, Role, Username, Status, and Email for all the authorized signatory profiles.

The Create Authorized Signatories button is shown within the Business User tab. The button will be shown on the center of the page if no signatory is created. However, if there is already a signatory associated with an account, the create button will be shown on the right side of the page.

If the number of Authorized Signatories limit is reached for the Business Type associated with the company, the Create Authorized Signatories option will be disabled.

Add an Authorized Signatory

Use the feature to create an online banking profile for an authorized signatory and assign a role and permissions.

To add an authorized signatory, the information needs to be provided for six different sections. They are:

• Customer Search or Select Customer (depending on whether you have opted for an account centric or customer centric flow).
• Customer Details
• Account Access
• Assign Role
• Account Level Features and Actions
• Other Features and Actions
• Assign Limits

Providing information on Account Level Features and Actions, Other Features and Actions, and Assign Limits is optional, since these are populated by default values which you can change if required.

Customer Search or Select Customer

The steps you perform in this section varies for customer centric and account centric configuration.

Customer Centric

• The Customer Search section is applicable for customer centric type, you must provide the following information to search for a business Customer ID. Then select a person associated with the business and create an online banking profile for that person:
  • Customer ID. Users can select from one of Customer IDs associated with the virtual company. It is mandatory to select an option.
  • Name
  • DoB
  • SSN
• Click Search. Based on the information provided, the Spotlight application retrieves the information from the core banking database, and displays the list of users with the following details:
  • Name
  • SSN
  • DoB
  • Contact Number
  • Email Address
• Select the required user and click Next. The Customer Details tab is displayed.

Account Centric

• The Select Customer section is applicable for account centric type where the list of accounts mapped with the virtual company with the respective linked users profiles are listed with the following information:
  • Name
  • SSN
  • Member Type
• Select the required user and click Next. The Customer Details tab is displayed.

Customer Details

Some basic information about the user like First Name, Last Name, DoB, SSN, Email Address and Contact Number are already populated in the respective fields based on the information retrieved from the core banking database.

The information for the following fields needs to be given:

• User Name. Enter the user name for the authorized signatory. User name will be used by the authorized signatory to log in to the banking application. Click Check to validate the given user name against all other user names. If the status of the validation is Available, then you can assign the username for the new authorized signatory, else you have to change the username and check the availability again. It is mandatory.
• Driver's License. Enter the authorized signatory's driver license number. It is optional.
• Type of Authorized Signatory. Select the signatory type you want to assign to the new user from the list.

Click Next. The application displays the account access page.

While creating a authorized signatory, ensure the user is 18 years and above.

Account Access

The Account Access page displays the list of business accounts in the Available Accounts section with the following details:

• Account Number
• Account Type 
• Membership ID
• TIN

Click Add on the required accounts to add to the Selected Accounts section. The user will be able to access (view / operate) only the selected accounts when they log in to the application. Click Next. The application displays the page where you can specify the authorized signatory role.

Assign Role

The authorized signatory role page displays the list of available roles. There are three pre-defined roles available, which are as follow:

• Administrator
• Authorizer
• Creator
• Viewer

Select the required role you want to assign to the authorized signatory.

As the remaining sections are optional, you can click Create User to create the authorized signatory or click Next to configure account level features and actions. If you click Create User, the default limits prescribed by the Financial Institution is set in the to the features in the remaining section.

Account Level Features and Actions

The Account Level Features and Actions page shows the features applicable to the selected account type and the actions associated with it. A feature is a banking service which bundles a set of actions that can performed by a bank customer. For example, the funds transfer feature defines the types of fund transfer can be done such as, domestic fund transfers, intra-bank accounts fund transfers, international funds transfers and so on.

From the list of features displayed for an account, the user not only can select the required features but also pick and choose actions associated with them. Click the View Details option displayed below a feature name. It shows a list of actions, check the boxes shown against each action. For features involving transactions or bill payments, you can also define the transaction limits for the selected actions. Selecting actions associated with a feature is possible only after adding the feature.

Other Features and Actions

Other Features and Actions page displays the features that may not be directly applicable to an account type. Similar to the Account Level Features and Actions, the user can select a feature and further pick and choose actions associated with a feature. Selecting actions associated with a feature is possible only after adding the feature.

Assign Limits

Assigning transactions limit for an authorized signatory is an optional action for adding a company account. Based on the selected role, the application displays the banking services applicable for the role in the transaction limits page. Here, you can assign the transaction limit per transaction, and for daily and weekly transactions for the authorized signatory, for every permissible service.

Once you set the transaction limits, the authorized signatory can initiate a transaction of the value which is less than or equal to the max transaction limit. If the value exceeds the max transaction value, the application will not execute the transaction or the transaction is put into the approval queue with status as "Pending Approval". The application checks the max transaction limit for recurring, non-recurring, non-scheduled, and scheduled transactions.

You can set the transaction limits for the monetary actions.

The application checks the transactions initiated for all the services mentioned earlier.

After you set the max daily limit value for each service, the authorized signatory can initiate a transaction for any service of a value within the daily limit balance available on the transaction execution date. The transaction execution date can be a current date or a future date. The app calculates the available daily limit balance for each date type as follows:

• Current date: Deducts all awaiting scheduled transactions, and all the transactions executed successfully on current date from the max daily limit. 
• Future date: Deducts all awaiting scheduled transactions on the said date from the max daily limit. 

If the value exceeds the max daily limit, the app will not execute the transaction or the transaction is put into the approval queue with status as "Pending Approval".

Click Create. The new authorized signatory is added to the authorized signatories list and an activation mail is sent to the authorized signatory's email ID.

Edit Authorized Signatory

Use the feature to edit the details of the required authorized signatory. Click the contextual menu of an authorized signatory and select Edit. The application displays the Customer Details page for editing. The editable sub tabs - Account Access, Assign Role, Account Level Features and Actions, Other Features and Actions, and Assign Limits - are shown on the left side of the screen. Select a sub tab which needs to be modified and click Next / Update to save the changed information.

Click on the required authorized signatory if you want to add address details or view all additional information like roles, activity history, and more. The application displays the Customer Management page.